Frequently asked questions and answers
Our mobile apps are available for Apple iOS devices. To see which devices a particular app is compatible with, please visit our page on the App Store.
Please visit our App Store page for more information regarding pricing. Some apps are free, whereas other apps cost a one time purchase fee.
Do you have a question about our apps? Or maybe you want to provide feedback? You can contact us at firstname.lastname@example.org. Please specify which app you are reaching out about in your email.
You can also reach out by clicking the “Contact the Developer” section in the Settings tab of each app.
If you have a question or technical issue with our apps, please reach out to us at email@example.com to see if we can solve the issue for you.
However, if the app doesn’t meet your needs, you can request a refund.
App developers cannot issue refunds, only Apple can. Please follow the instructions on Apple’s website.
Please contact us at firstname.lastname@example.org and we will try to troubleshoot the issue. The more information you provide, the more successful we can be at helping you. Please provide details on the issue that you’re experiencing. It also helps to know which version of iOS you’re using.